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Free Tool · IT & Finance

Single Sign-On (SSO) Operational ROI Estimator

Project annual IT helpdesk savings from migrating to centralised credentials — calculate ticket reduction, implementation payback period, and 3-year net ROI.

Runs entirely in your browser · No login · No data uploaded

User Base
Current Helpdesk Costs
SSO Implementation

Enter your current helpdesk costs and SSO implementation details, then click Calculate ROI.

How to Calculate SSO ROI in 3 Steps

Follow these steps to get results in under a minute

01
Enter current helpdesk costs
Enter the total password reset tickets per year, average resolution time, and helpdesk staff hourly cost. Set the expected percentage reduction that SSO will achieve — typically 60–80% of password-related tickets.
02
Enter SSO implementation costs
Enter the one-time implementation cost, annual licence or maintenance fee, and any per-user productivity savings (time saved not managing multiple passwords). These are offset against the savings.
03
Calculate and review the 3-year ROI
Click Calculate ROI to see annual ticket savings, productivity savings, payback period, and a year-by-year net benefit table. Print the report for IT project justification submissions.

How SSO ROI Estimator Compares

vs spreadsheets, manual processes, and paid platforms

Feature UniCloud360 SSO ROI Estimator Gut EstimateIT Vendor ProposalEnterprise ROI Framework
Ticket reduction savings model ✅ Volume × cost × % ❌ Manual estimate ⚠️ Vendor-biased ⚠️ Complex framework
Payback period calculation ✅ Exact months ❌ Not calculated ⚠️ Years only ✅ Yes
3-year cumulative ROI ✅ Year-by-year table ❌ Not shown ⚠️ Rough estimate ✅ Yes
Productivity saving inclusion ✅ Per-user per year ❌ Excluded ❌ Not modelled ⚠️ Separate model
Print-ready justification report ✅ One-click ⚠️ Manual formatting ⚠️ Proposal document ⚠️ Template required
Cost ✅ Free forever ⚠️ Guesswork ❌ Biased estimate ❌ Consultant fees

What IT Teams Are Saying

Trusted by lecturers and students across Sri Lankan universities

4.9
★★★★★
4 reviews
CJ
Dr. Chaminda Jayawardena
CIO
★★★★★

"We had been discussing SSO for 2 years without a business case. This tool produced a 3-year ROI report in 5 minutes that showed payback in 14 months. That single document got the project approved in the next board meeting."

DF
Dilhara Fernando
IT Manager
★★★★★

"The productivity saving per user was the number our finance committee questioned. We were conservative — 50 USD per user per year — and even with that modest figure the ROI was compelling. The tool makes conservative assumptions easy to defend."

NS
Nimali Senanayake
Helpdesk Manager
★★★★★

"We tracked 2,800 password reset tickets last year. Running those numbers through this tool showed we were spending $17,500/year on preventable tickets. After SSO deployment we're tracking at 650 tickets — the ROI has been exactly as projected."

KR
Kasun Rathnayake
IT Project Manager
★★★★☆

"The year-by-year net benefit table is what makes this useful for multi-year budget planning. Seeing that the cumulative ROI at Year 3 is 4× the implementation cost gave us confidence to scale the SSO deployment to all 12 of our integrated systems."

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