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Security & Trust

Your institution's data is your most sensitive asset. We protect it like it is.

UniCloud360 manages records for 7,000+ students across multiple institutions. Here is exactly how we keep that data safe, private, and compliant with no vague promises.

Security answer

How does UniCloud360 protect student data?

UniCloud360 protects student data with role-based access control, encrypted transport, controlled data residency options, backup processes, audit trails, and security review practices designed for higher education operations.

Current as of June 2026
Contact security team
RBAC role-based access control
SSL encrypted transport
Audit logged operational changes
AWS cloud hosting foundation
Security model Least-privilege access by role, module, and institutional function
Data controls Encryption, backups, data residency planning, access revocation, and audit history
Best for Institutions that need auditable student records and controlled access across departments
Entity context

Security and data governance entity context

UniCloud360 trust content connects the platform to student data protection, RBAC, data residency, audit logs, encrypted access, backups, and privacy-aware higher education workflows.

Current as of June 2026

Student data protection

UniCloud360 organizes student records behind role-based permissions, audit trails, secure access patterns, and institution-controlled workflows.

Data residency

UniCloud360 is designed for institutions that need regional hosting choices, cross-campus access, and governance over sensitive student information.

Audit logs

UniCloud360 records important workflow activity so institutions can review operational history, approvals, and student record changes.

GDPR and PDPA-aligned processes

UniCloud360 supports privacy-aware workflows for institutions that must manage student data under national or international data protection expectations.

AES-256 EncryptionSri Lanka Data ResidencyDaily Automated BackupsRole-based Access ControlFull Audit TrailPenetration Tested
Security Controls

Built-in security, not bolted on

Every control below is active across all plans, not reserved for Enterprise tier.

Data Residency

Student data for Sri Lankan institutions is stored exclusively on cloud infrastructure within Sri Lanka. Regional options in Singapore and UAE available on request.

Encryption at Rest & in Transit

All data encrypted at rest using AES-256. All data in transit protected by TLS 1.3. Encryption keys managed via a dedicated key management service with automated rotation.

Automated Backups

Full database backups run daily. Transaction-level backups every 4 hours. Stored in a separate geographic region, tested monthly. 90-day retention.

Role-Based Access Control

Every user has a role-specific permission set. A Counsellor cannot access financial records. A Finance Officer cannot view unenrolled applicants. IT Admins manage role assignment with full audit logs.

Audit Trail

Every data change — student record updates, grade modifications, payment entries — is logged with user identity, timestamp, and before/after values. Immutable. Exportable for compliance reviews.

Authentication & Session Security

MFA supported. Session tokens expire automatically. Failed login attempts trigger account lockout and admin alerts. SSO integration available on Enterprise tier.

Network Security

All services run behind a Web Application Firewall (WAF). DDoS protection enabled. Regular penetration testing by third-party security firms. Vulnerability disclosure programme available.

Incident Response

Security incidents responded to within 1 hour (P1). Affected institutions notified within 24 hours of any confirmed breach. Detailed post-incident reports provided.

Data Residency

Your data stays where you need it

By default, all data for Sri Lankan institutions is stored on cloud infrastructure physically located in Sri Lanka. Student personal information, financial records, examination results, and audit logs never leave the country unless explicitly configured.

🇱🇰
Active
Sri Lanka

Default data residency for all institutions

🇸🇬
Available
Singapore

For institutions entering the SG market

🇦🇪
Available
UAE

Regional option for GCC-based institutions

Cross-region replication is disabled by default. Sub-processors and infrastructure partners are listed in our Data Processing Agreement (DPA), available on request.

Compliance Roadmap

Where we are — and where we are going

We believe in transparency about our compliance status. Here is our honest, up-to-date roadmap — no marketing spin.

SSL/TLS encryption for all endpoints Complete
Role-Based Access Control (RBAC) Complete
Automated daily backups with 90-day retention Complete
Full audit trail on all data modifications Complete
Penetration testing (bi-annual) Complete
ISO 27001 certification — gap assessment complete In progress
SOC 2 Type I — controls documentation in progress In progress
SOC 2 Type II audit — Q4 2025 Planned
PDPA (Sri Lanka) full compliance checklist Planned
GDPR module for EU-linked institutions Planned

Want a copy of our Security Whitepaper or DPA? Email security@unicloud360.com and we will send the latest version within one business day.

Penetration Testing

UniCloud360 undergoes third-party VAPT bi-annually. Reports are available to Enterprise clients under NDA. Our last assessment was completed in Q1 2025 with no critical findings.

Responsible Disclosure

Found a vulnerability? Report to security@unicloud360.com. We acknowledge within 24 hours and provide a resolution timeline within 72 hours.

Security Questions Before You Sign?

We are happy to walk your IT team through our security architecture.

Share VAPT reports (under NDA) and answer any due-diligence questions before commitment.